Responsibility

This Privacy Notice is provided by Hoot Innovation Hub FZ-LLC (“Hoot Innovation Hub”, “we”, “us”, “our”), located at Office 1003, Maze Tower, DIFC, Dubai, United Arab Emirates. This Data Protection Notice has been prepared in accordance with the DIFC Data Protection Law and may be supplemented by jurisdiction-specific addendums from time to time.We are committed to safeguarding the privacy of the personal information that we process in the course of our business, including the personal information we receive from you (“you” or “your”). This Privacy Notice explains how and why we collect, store, and use personal information, and provides information about the rights of the individuals to whom such personal information relates.

For the purposes of applicable data protection law, Hoot Innovation Hub is typically the “data controller” of any personal information provided to us. Your data will be controlled by Hoot Innovation Hub, the entity that you have instructed or that is providing services to or communicating with you. Occasionally, we may act as a “processor” when processing personal data only in accordance with the directions of a data controller or as otherwise permitted by law.Please read the following information carefully to understand our views and practices regarding how we handle personal information. If you have any queries about our approach to data protection not addressed in this Privacy Notice, please contact our Director of Compliance & Quality, as per the contact details at the end of this Privacy Notice.

Collection of Personal Information

We may collect personal information from you in the course of our business, when you contact us or request information from us, when you instruct us to provide services, when you use our website or mobile app, or as a result of your relationship with our personnel or clients.The personal information that we process includes:

  • Basic details, such as your name, role/title, employer(s), your relationship to a person, and your contact information (e.g., email address, physical address, contact numbers);
  • Identification information to verify your identity (e.g., birthdate, passport details), and information from publicly available resources for verification;
  • Information relating to the services you seek from us;
  • Financial information, if relevant to our engagement with you;
  • Technical information (e.g., location, IP address, browser details, traffic data, location data) from your use of our website or mobile app, or in relation to marketing emails we send;
  • Information related to your visits to our offices or our meetings and events (e.g., appointment details, CCTV images, photographs, videos);
  • Personal information provided by or on behalf of our clients, or generated by us in providing services to them, including special categories of personal data;
  • Any other information you may provide to us.We may collect your personal information:
  • During new business intake, client onboarding, or client maintenance activities, and when you seek services from us;
  • When you seek employment with us, as part of the employee onboarding and maintenance of the employment relationship;
  • When you provide (or offer to provide) services to us, yourself or on behalf of your employer;
  • When we are acting on a matter where you or your employer are a party;
  • When you interact with our website or mobile app, or use any of our online services;
  • When you interact with us regarding marketing communications or events.

Most of this information is collected directly from you or through your use of our website. However, we may also collect data from third-party sources such as our clients, your employer, other parties in legal matters, platform operators, regulators, or other government authorities.We will maintain confidentiality of the information you provide and protect it according to our professional obligations and applicable laws.

Purposes

We will only use your personal information if we have obtained your consent (where necessary) or if we have a lawful basis to do so, such as for the performance of a contract, compliance with a legal obligation, protection of vital interests, or for legitimate business interests.The purposes for which we process your personal information include:

  • Providing services to you;
  • Communicating with you regarding legal developments and the promotion of our services;
  • Managing our business relationship with you (e.g., payments, accounting, billing, auditing);
  • Complying with legal obligations, including regulatory considerations (e.g., anti-money laundering checks);
  • Managing and securing access to our premises and IT systems;
  • Keeping your contact details up to date;
  • Other purposes related to or ancillary to any of the above.

Client Relationship Management

We operate a Client Relationship Management (CRM) program to inform clients and contacts about our services, publications, and events. Such marketing messages may include tracking technologies to monitor subscriber activity and demographics.To cease receiving marketing materials, please contact our CRM management team or unsubscribe via the instructions in our emails. Contact our CRM management team at

ghassan@hootlegal.com.

Cookies

We use cookies to improve our website and to track visitors. We may use Google Analytics and similar tools to gather data on your visits, including page interactions, visit duration, and conversions. Most browsers notify you when a new cookie is received and offer options to accept or disable cookies.

Sharing your Personal Information

We may disclose your personal information for outsourcing functions, to confirm or update information, to inform you of events, and for other purposes disclosed at or before the time the information is collected.We do not sell or rent your personal information to third parties. However, we may share your personal information with trusted service providers and other third parties necessary for the services we provide (e.g., professional advisors, government authorities, postal services, cloud service providers).

Cross-Border Transfer of your Information

Your personal information may be shared across Hoot Innovation Hub offices in the UAE and other jurisdictions. We have safeguards in place to protect your information during international transfers.For more information, contact our Director of Compliance & Quality at privacy@hootlegal.com. How long we keep your Personal Information We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Your Rights

You may have the right to withdraw consent, access, rectify, erase, restrict, or object to the processing of your personal information, or request data portability.For any of these rights, or to lodge a complaint with the relevant data protection authority, please contact our Director of Compliance & Quality.

Information Security

We have implemented reasonable administrative, technical, and physical measures to protect your personal information.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Material changes will be communicated in advance; otherwise, they will become effective once posted on our website. Please check back regularly for updates.

Contact Details

For any questions about this Privacy Notice or our data processing practices, contact:Director of Compliance & Quality.

  • Hoot Innovation Hub FZ-LLC
  • Office 1003, Maze Tower, DIFC, Dubai, UAE
  • Email: privacy@hootlegal.com
  • Phone: +971 50 938 8525